Privacy Policy

1. Controller, Scope and Legal Basis

2. Categories of Personal Data Collected

• Identity & account data: name, email, username, password, profile photo.
• Contact & transaction data: postal address, phone, billing, donation/purchase records.
• Contribution content: oral histories, recordings, transcripts, photos, biographical details and metadata (public or restricted per contributor choice).
• Technical & usage data: IP address, device/browser, cookies, analytics.
• Communications: support messages, consent records.

3. Purposes of Processing

We use personal data to: operate the Site and accounts; preserve, catalogue and publish contributions; process shop orders; communicate service messages and marketing (with opt-out); improve security and analytics; and comply with legal obligations. Processing sensitive or special-category data will occur only with explicit consent and special safeguards.

4. Sharing, Transfers and Service Providers

• Service providers (hosting, payment processors, email, logistics) process data on TLHP's instructions.
• Research partners or museums may access contributions when you consent or when content is designated public.
• Legal disclosures: TLHP will disclose data to comply with lawful requests.
• Cross-border transfers are protected by contractual safeguards and PDPA requirements.

5. Retention, Security and Your Rights

• Retention: Data retained only as necessary for stated purposes, legal compliance, or archival preservation of historical contributions; deletion requests will be honoured unless retention is required by law or to preserve the historical record.
• Security: Reasonable technical and organisational measures are in place; breaches will be handled per PDPA notification rules.
• Your rights: access, correction, deletion (subject to retention limits), restriction, portability, and withdrawal of consent. To exercise rights, contact enquiries@thelivinghistoryproject.com.my.

6. Contributor Licensing and Public Access

By submitting content you grant TLHP a worldwide, royalty-free, perpetual license to host, reproduce, adapt and display contributions for educational, research, archival and promotional purposes; restricted-access requests should be made before submission.